MicroSeal® of Boise™ (“MicroSeal® Boise”) offers a Lifetime Service Warranty and a Limited Lifetime Product Warranty (referred to as this “Warranty”). This Warranty commences from the date of customer’s carpet, fabric or textile and/or furniture application and the conclusion of MicroSeal® Boise's cure period under normal and customary use, as described in this Warranty.
1. Excluded Events. This Warranty does not apply if any of the following occurs:
Abusive treatment of carpet, fabric or textile. For purposes of this exclusion, “abusive treatment” means,
a. Any treatment outside normal and customary wear and tear.
b. Stains from products such as iodine, bleach, ink and dye products.
c. Notwithstanding this exclusion, MicroSeal® Boise will attempt to remove any stains caused by the above-described products at no charge, but cannot guarantee that it will successfully remove such stains.
d. Fire and/or stains or soiling caused by fire or flame.
e. Mildew and/or mold staining.
f. Any attempted cleaning or soil/stain correction by a person or entity other than those approved and recommended by MicroSeal® Boise. For purposes of this Warranty, Zerorez® Boise is the only approved and recommended carpet and/or soil/stain cleaner.
g. Annual cleaning of the textile is required to maintain this Warranty. All cleanings must be performed by Zerorez® of Boise. Time period between cleanings may not exceed 12 months.
2. Dry Time and Cure Period. For purposes of this Warranty, the treated carpet and/or fabric or textile requires a minimum of a one (1) hour dry time before walking on carpet or handling fabric or textile . The cure period under this Warranty is a minimum of four (4) days.
3. Covered Events. Other than the excluded events described in paragraph 1, all other soiling/stains on the treated carpet, fabric or textile, including but not limited to sun fading, are covered here under.
4. Warranty Procedures. In order to activate this Warranty, each customer must follow the following procedures:
(a) Contact your MicroSeal® Boise sales representative directly within twenty-four (24) hours following a spill or staining by either calling your MicroSeal® Boise sales representative directly or calling the following number and requesting that your or another MicroSeal® Boise sales representative contact you: 208-383-1000.
(b) Immediately blot up any spill with a dry cotton or paper towel. Do not use water on any fabric that has “dry clean only” instructions from the manufacturer. Follow contact instructions in (a) above. Be careful not to rub or push the spill further into the carpet, fabric or textile.
(c) If material is not “dry clean only,” place a moist, white towel on the stain or spill.
(d) If the furniture or textile cleaning under this Warranty is unsuccessful, MicroSeal® Boise will refund the customer the full cost of the initial MicroSeal® application.
(5) Warranty Parameters:
EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED COVENANTS, CONDITIONS, REPRESENTATIONS OR WARRANTIES, INCLUDING ANY IMPLIED WARRANTY FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR CONDITIONS OF QUALITY AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW, ARE HEREBY DISCLAIMED. FURTHERMORE AND THE OBLIGATIONS OF MICROSEAL® BOISE EXPRESSLY STATED IN THIS WARRANTY ARE IN LIEU OF ALL OTHER REPRESENTATIONS, WARRANTIES, COVENANTS OR CONDITIONS EXPRESSED OR IMPLIED.
IN NO EVENT WILL MICROSEAL BOISE BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE IN CONNECTION WITH, OR RELATED TO, THIS WARRANTY (INCLUDING LOSS OF PROFITS, USE, DATA, OR OTHER ECONOMIC ADVANTAGE), HOWSOEVER ARISING, EITHER OUT OF BREACH OF THIS WARRANTY, INCLUDING BREACH OF WARRANTY, OR IN TORT, EVEN IF THE OTHER PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.